How Our Privacy Policy Applies
Our Privacy Policy covers information you provide when opening an account, completing phone verification, contacting support, or checking a wallet status. It also covers technical details created when you sign in through a phone or desktop browser, such as device type, browser settings, approximate region, and
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security events. We use these records to provide account access, identify unusual sign-in activity, connect a cashier request with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity, and respond to your questions. Payment providers and banks may handle parts of a transaction under their
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own privacy terms. We do not ask you to send wallet passwords in a support message. Access or eligibility depends on local law, and some records may need to remain available for legal, fraud-prevention, dispute, or accounting reasons. You can request details about your data through
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the account support path described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
